These Terms of Use ("Terms") govern your access to and use of the DistributorIQ platform, website, and services (together, the "Service") provided by Micker Brook Ltd, trading as DistributorIQ, a company registered in England and Wales (company number 16029659) with its registered office at Unit 7 Robinson Street, Ashton-Under-Lyne, England, OL6 8NS.
By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms, and references to "you" include that entity.
If you do not agree to these Terms, do not access or use the Service.
These Terms should be read alongside our Privacy Policy and our Data Methodology page, which form part of the agreement between us.
DistributorIQ is a distributor intelligence platform. The Service provides access to a database of verified distributor profiles and an AI-assisted scoring and shortlisting tool, supported by specialist analyst review. The Service is designed for business users engaged in market entry research, distributor selection, and related commercial activities.
The Service is not professional advice. The information provided through the Service — including distributor profiles, match scores, analyst notes, and shortlist outputs — is provided for informational and research purposes only. It does not constitute legal, financial, commercial, or regulatory advice. You are responsible for independently verifying any information before relying on it for business decisions.
The Service is not a directory or endorsement. Inclusion of a distributor in the DistributorIQ database does not constitute an endorsement, recommendation, or warranty of that distributor's suitability, capability, or financial standing. Rankings and scores are generated by an algorithm and are not investment, legal, or commercial recommendations.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time. Where we make material changes that affect paid services, we will provide reasonable notice.
Access to certain features of the Service requires registration. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You must notify us immediately at [email protected] if you become aware of any unauthorised use of your account or any other security breach.
We reserve the right to suspend or terminate your account if we reasonably believe you have violated these Terms or if your use of the Service poses a risk to other users, the Service, or third parties.
The Service is intended for use by business professionals. It is not directed at consumers or individuals acting in a personal capacity. By using the Service, you confirm that you are acting in a professional or business capacity.
The Service and all content within it — including the distributor database, profile data, scoring methodology, software, algorithms, reports, and all other materials — are owned by or licensed to DistributorIQ and are protected by copyright, database rights, and other intellectual property laws.
Database rights. The DistributorIQ database constitutes a protectable database under the Copyright and Rights in Databases Regulations 1997. You may not extract or reutilise a substantial part of the database without our express written consent.
Licence to use. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business purposes only.
Restrictions. You may not:
Shortlist reports and PDF exports generated through the Service may be used internally and shared with colleagues and advisers for the purpose of your business decision-making. They may not be commercially redistributed or published without our consent. White-label clients may use outputs in accordance with their separate Platform agreement.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
We reserve the right to investigate suspected violations and to cooperate with law enforcement authorities where required.
Distributor profile data in the DistributorIQ database is compiled from multiple sources, including regulatory databases, company disclosures, and primary research. We apply a structured quality tier framework (documented in our Methodology) to indicate the reliability of individual data points.
Notwithstanding our efforts to ensure accuracy:
You are responsible for conducting your own due diligence before entering into any commercial arrangement with a distributor. DistributorIQ is not liable for any loss arising from reliance on profile data without independent verification.
Fees for paid services are as set out on our Pricing page or as agreed in a separate order form or platform agreement.
Complimentary first shortlist. Your first shortlist engagement is provided free of charge, subject to these Terms. The complimentary shortlist is limited to one per company and is subject to fair use.
Payment terms. Unless otherwise agreed in writing, payment is due in advance of service delivery. We accept payment by Payment is accepted by bank transfer (BACS/SWIFT) and credit/debit card via our payment processor. Payment terms are stated on each invoice. Shortlist Intelligence engagements are invoiced upon delivery of the shortlist.. Invoices not paid within 30 days of the invoice date may attract interest at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998.
Refunds. Given the nature of the Service — which involves research and analyst time that is consumed upon delivery — refunds are not available once a shortlist report has been delivered. If you are dissatisfied with the quality of a shortlist, please contact us within 5 working days of delivery and we will work to address your concerns, which may include a revised shortlist at no additional charge at our discretion.
Taxes. All fees are exclusive of VAT and any other applicable taxes, which will be charged in addition at the applicable rate. Micker Brook Ltd is not currently VAT registered. Prices are stated exclusive of VAT. If VAT registration is required in future, this will be reflected in updated invoicing. International clients are responsible for any applicable local taxes or withholding obligations in their jurisdiction.
Your brief is confidential. We treat all brief content, company information, and strategic context you share with us as strictly confidential. We will not disclose this information to any third party — including any distributor in the database — without your prior written consent. Our staff and analysts are bound by confidentiality obligations in respect of client information.
Our data is confidential. Shortlist reports, distributor profiles, and other outputs delivered to you are provided for your internal use and are subject to the intellectual property restrictions in Section 4. You agree not to share DistributorIQ database content in a manner that would enable a third party to replicate or substitute the Service.
Non-disclosure. Where the parties have entered into a separate non-disclosure agreement, those terms will apply alongside these Terms. In the absence of a separate NDA, the confidentiality obligations in this Section apply.
Confidentiality obligations survive termination of these Terms for a period of 3 years.
To the fullest extent permitted by applicable law:
Nothing in these Terms excludes or limits liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any liability that cannot be excluded or limited by law.
These limitations of liability are intended to reflect the nature of an intelligence and research service. DistributorIQ provides information and analysis; commercial decisions remain with the client. Our total liability in any 12-month period is capped at the fees paid by you in that period.
You agree to indemnify, defend, and hold harmless DistributorIQ and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:
These Terms apply from your first use of the Service and continue until terminated by either party.
By you. You may stop using the Service at any time. If you have a registered account, you may request deletion of your account by contacting [email protected].
By us. We may suspend or terminate your access to the Service immediately if: (i) you breach these Terms and fail to remedy the breach within 7 days of notice; (ii) you become insolvent or enter administration or liquidation; (iii) we are required to do so by law; or (iv) we discontinue the Service.
Effect of termination. On termination: (i) your licence to use the Service ends immediately; (ii) any outstanding fees become due immediately; (iii) you must cease all use of the Service and delete any confidential information of ours in your possession. Sections 4, 6, 8, 9, 10, and 12 survive termination.
Governing law. These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the law of England and Wales.
Jurisdiction. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, subject to either party's right to seek urgent injunctive or other interim relief from any competent court.
Entire agreement. These Terms, together with the Privacy Policy, Methodology page, and any separate order form or platform agreement, constitute the entire agreement between the parties in relation to its subject matter and supersede all prior agreements and understandings.
Variation. We may update these Terms from time to time. Material changes will be notified to registered users by email at least 14 days before they take effect. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.
Assignment. You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger or acquisition.
Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Waiver. Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.
Third party rights. A person who is not a party to these Terms has no right to enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999.
Force majeure. Neither party shall be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, provided it notifies the other party promptly and takes reasonable steps to mitigate the impact.
Contact. For questions about these Terms, contact us at: